Information for Clients

Secure Client Portal

Clients can access our secure client portal to complete initial intake paperwork, view invoices, make payments, and send messages. Contact our office at 330-492-2006 to set up an initial appointment. Once you are established as a client, you will login to the client portal with the email you have provided us.

Click below to access the Fordyce Client Portal:

SimplePractice logo

Billing Information

The providers at Barbara Fordyce & Associates, LLC are credentialed with many insurance companies such as Aetna, Anthem BC/BS, Aultcare, Cigna, Medical Mutual, Medicare, Optum and United HealthCare. Please contact your individual insurance policy to verify coverage for mental health services. Our friendly office staff can help answer questions regarding billing, and as a courtesy, can help with verification of benefits. Our office will submit billing to the client's insurance company. Any copays, coinsurances or deductibles are due at the time of service. It is ultimately the client's responsibility to understand their health insurance benefits and limitations. Any balances on invoices or non-covered services are the responsibility of the client. Further, clients are responsible for informing the office of any changes in insurance coverage and coordination of benefits if there are secondary insurances.

We also accept self-pay clients with payment due at the time of service. 
Clients who do not have or do not use their health insurance have the right to a "Good Faith Estimate." The “Good Faith Estimate” explains how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit or call (800) 368-1019.

Payments can be made in-office, by calling the office, or through our secure client portal. We accept cash, check, VISA, Mastercard and American Express. 

Client Documents

Client paperwork is completed in our secure client portal. Please see your portal for required documents. 

Our Notice Of Privacy Practices and Release Of Confidential Information are included here for your convenience. 



4319 Hills and Dales Rd NW
Canton, OH 44708